FAQs Application & Payments Rooms & Roommate Assignments Move in and out Procedures Resident Life Application & Payments When Should I apply for housing? We will begin accepting applications in March 1st for summer and academic year from current residents and March 15th from new applicants. How do I apply for housing? You may contact the main office to receive applications by mail or fax, or simply print one out from the Application link and mail it to us. Do I have to send a deposit with my application? A $500 deposit is required with your application. We accept checks, money orders, and credit cards. You may fax or call in a credit card number if you do not feel comfortable sending your payment through the mail. An application is not considered complete without the deposit. Is the deposit really non-refundable? Yes. We ask for a non-refundable $500 deposit with the application because upon receipt of that application, we take one of our rooms off the market. If the applicant drops out of the application process at any time between our receipt of the application and move-in, the deposit is forfeit. Once the applicant moves in, the deposit is then applied as a security deposit for the duration of their stay with us. Do I have to be a CSUF student to apply for housing at UV? No. Residents must be college students, but students from any local college can be admitted. We regularly have students from Fullerton Community College and at times our CSUF students take classes at a variety of colleges in the area. How long is the lease? The academic year lease is approximately 10 months. Move in and out dates are typically the Saturday before and the Saturday after the CSUF academic school year. Summer leases are available month to month. The student is not required to vacate the premises at any time during the lease period. When will I know if I have a space? We accept applications with the non-refundable deposit until we begin the waiting list. At that time, which changes every year, we begin the room placement process. After we have completed the room placement process, we send out welcome packets to our new residents containing necessary paperwork. The room placement and contact information for roommates is also included. Normally we can place every applicant that we accept a deposit from. If we are unable to offer housing to an applicant, we will mail them a refund of that deposit as soon as possible. Do I have to pay my rent all at once or in installments? All residents must send in at least one payment in July to hold the room reservation. After that, you may pay the remainder all at once or in nine additional monthly installments. Monthly installments begin the first of the month following move-in, September 1st for example and continue through May 1st. This equates to 10 total payments including the July payment. Because we are a private institution and not linked to the Financial Aid program, we cannot make accommodations for its recipients. We recommend that persons expecting to make payments with financial aid plan ahead so you are able to meet our payment deadlines. When is rent due? Our rates are based on the academic year so "rent" can be considered the monthly installment of the annual fee. The monthly installments are due on or before the 1st of the month. A $50 late fee will be added to all payments received after 5p.m. on the 3rd of the month. How can I pay? All residents can make payment by coming into the office with a check or credit card during business hours Monday through Saturday 9am to 5pm. There is a drop box in the mail room for after hours check payments. Using our credit card authorization form found in your welcome packet, available in our office or download it here, you can set up an automatic monthly charge using your credit or debit card. Also, depending on your bank, you may be able to use your online banking service which will send us a check for you. Be aware that if payment is received later than 5pm on the 3rd of every month including January, a late fee of $50 is assigned to the account. This includes rent checks deposited in the after hours drop box after the deadline. Returned checks or credit card transactions are subject to the late fee as well as a $25 return charge. What is included in the Contract Price? Included in the contract price is our Resident Advisor Program services, two meals a day Monday through Friday, electric, gas, trash, water and WIFI. Our resident advisor program provides our residents with assistance for lock-outs, roommate mediation and several fun activities every semester. Our units are furnished and include a stove/oven and refrigerator in the full kitchen. Back to Top Rooms & Roommate Assignments How many people live in each apartment? Assignments per unit are one person per studio, three people to each of our Select two bedroom units and three to four residents per standard three bedroom apartment. Are the room assignments co-ed? No. The apartments are single sex, although the buildings are co-ed. Do I automatically get the room size I request on my application? Unfortunately, we are not able to give every student their first choice of room size or building. However we do try to meet your requests to the best of our ability. Priority is given to returning residents and requests are met when possible on a first come, first serve basis. What if I don't know who I want to live with? How will you select my roommates? We consider your answers to all the Roommate Matching Questions from your application so we request that the student answer them and that they be honest for the best results. In addition to the questionnaire, we also consider age, gender and major of study. May I request to live with a specific person? Yes. Fill in the person's name above the Roommate Matching Questions on your application however, we cannot guarantee the roommates you request. When will I find out which room I'm in and who my roommates are? We will mail you a housing packet in the beginning of the summer that will inform you of your new address, names and phone numbers of your roommates and general information about move-ins. You will be required to return the requested paperwork and a payment by the deadline to hold the room. Packets are sent out after the placement process is completed and varies from year to year. Generally, you should receive your packet by July 1st. If you haven't received it by then, please call the office.   What should I bring to University Village? We recommend that you bring bedding (extra long twin), dishes and utensils, microwave, television, desk lighting, cleaning supplies, hangers and a laundry hamper. There are a variety of stores in the area to purchase additional items. A more detailed list is available here and will be provided in your move-in packet. Can I get cable, internet and/or phone service in my room? Yes. During Welcome Week representatives are available to set up service, it is not necessary to contact these services before you move in. It is advisable to contact your roommates beforehand to discuss the costs associated with extra services as these services are not provided by University Village. Each resident must pay for these services through the provider.   Back to Top Move In and Out Procedures When do I move in? Move-in is held the Saturday before CSUF begins its regular classes. The exact date and time will be listed in your move-in packet. An early move-in request form is included in your welcome packet and should be submitted with the early move-in fee by the stated deadline. Students who have submitted all paperwork required before move-in can check in at the express lane. All others must wait in the regular check in lane. When do I move out? Move out is the Saturday after CSUF finals. An early or late check out request is accommodated when possible. It is important to request the early or late check out by May 1st, although late requests are considered. There is a fee for late check out and for students who miss their scheduled move-out time without notice.   Resident Life What is a Resident Advisor? A resident Advisor is a live-in student staff members hired to look out for the general safety of residents and enforce U.V. policies. They provide counseling for students with academic, social and other issues. RA's intervene in potentially dangerous situations and are trained in CPR and First Aid. They also organize social and educational activities for the residents. Click here for more details about our resident advisors. Each student who has lived at UniversityVillage for a year and has had a positive effect on our community is welcome to apply to be a resident advisor. Click here for more details regarding the resident advisor hiring process. Is U.V. a safe place to live? We are a closed community and offer the following services to provide a safe environment. . Each unit is equipped with a deadbolt lock; there are locked gates at each entrance and 32 security cameras on site. Each evening we have two resident advisors on-duty after office hours as well as security guards who patrol the property each night. Do I need a parking permit? Yes, parking permits are available in the main office. We issue one parking permit to each resident who brings a car for no charge. No replacement permits will be issued if lost. Parking spaces are available on a first come, first serve basis. We do not provide parking permits for visitors. All guests must park outside the U.V. lot. All cars without parking permits or parked illegally will be towed at the vehicle owners' expense. Are garages available for rent? Yes, we do have a limited number of garages on site available for an additional fee. Answer the questions regarding automobile and garage on the application. Garages are assigned based on the date we receive a completed application. A garage waiting is compiled for the remainder of the year based on the same date and residents are required to respond Are guests allowed? Yes, if all roommates in the apartment consent. Residents are responsible for the actions of his/her guests. Visitors may be asked to leave at any time for disobeying U.V. policy. Guests are only allowed overnight three nights per semester. Back to Top Can residents “party” at U.V.? No. Residents are expected to follow the guidelines set by the housing lease and University Village policies. No more than 10 individuals, including residents and other UV students, are allowed in any apartment at one time. All noise, including music, is not to be heard from outside the apartment or to create a disruption to any other tenants. Kegs, paraphernalia and other contraband listed in the policies will be confiscated on site and can be grounds for eviction. Is alcohol allowed? Yes, for residents 21 years or older. Alcohol is only permitted inside apartments and only for students over 21 years of age. All alcohol outside will be confiscated and poured out. Is smoking allowed? There is no smoking of anything (cigars, cigarettes, hookahs, etc.) inside the units. Hookahs will be confiscated until move-out if smoked indoors. We have two designated smoking areas on the property and students are required to refrain from smoking anywhere else for the comfort of our residents. Can I have a pet? ADA Certified animals are the only pets allowed at U.V. Violation of this rule can result in eviction. How do I have maintenance issues addressed? Maintenance Request Form Click on the above link for our online maintenance form. Complete the form and either use the send button on the bottom of the page or download it and send it as an attachment to our maintenance email account. In the event of an emergency, call the office immediately at (714) 870-8202 and our on site staff will assist you. From 5pm to Midnight please call the RA cell phone at (714) 476-2926. Anytime you are unable to reach an employee of Fullerton University Village contact our 24 hour maintenance hotline by dialing the office and pressing 3 during the greeting. What if I do not get along with my roommates? Our program begins with a meeting including all the residents of each unit and their resident advisor to meet and discuss the topics of the roommate agreement form and anything else. We encourage the residents to be prepared to share their expectations of their roommates at this time because this is the best time for discussion. If a problem arises during the year, residents should attempt to communicate directly with their roommates whenever possible to resolve issues. If this is unsuccessful the residents should contact their resident advisor for assistance. If the RA is unsuccessful, the resident should then contact our Director of Student Affairs. Our goal is for each student to have a pleasant experience at the University Village and make every attempt to succeed. Who cleans the apartments? The residents in each apartment are responsible for all cleaning throughout the year. Cleaning should be discussed amongst the residents in the initial meeting they have with the resident advisor. Fullerton University Village offers a cleaning service at an additional cost for those who request it. Information is sent with the welcome packet. Roommate agreements, cleaning service prices and chore lists are available from your Resident Advisor or in our office. Apartments are expected to remain clean and sanitary throughout the year. Room Inspections are administered by Resident Advisors each semester. Excessively dirty units will be cleaned by our staff and billed to the residents as well as any damages beyond normal wear and tear. Are their Laundry facilities? Our laundry room is open 24 hours a day. The student must provide their own laundry soap and dryer sheets as needed. To operate the machines, each student needs to purchase a laundry card in the machine found in the "Rome" laundry room. The initial cost is $5.00; $2 for the card with the remaining $3 available for laundry. The cost is $1 to wash, $1 to dry. Laundry Service is available upon request, including wash, dry and fold. Students are charged per load in addition to the lease amount. Sign up for service in the office. Back to Top